Like the channels on our TV, when it comes to what diners are craving, there are a ton of different options out there. As they’re “flipping” through their food choices, make sure that you’re offering the kinds of dishes they want at the price point and level of quality they expect. To gain a better understanding of these diners and make sure you’re in tune to the experiences they are seeking, this month we take a look into the factors that they use to decide what sounds good. Quick Service Restaurants or QSR have historically been all about convenience and price. And no surprise here, they still are. In fact, 68% of diners say that QSR should offer good meals at a great value. Diners still want quality, but for this channel, they’re looking out for their wallets, not Michelin stars. When we dive a little deeper into the Fast Casual channel, there are a few more moving parts when it comes to the dining experience. It becomes a little more than just price.